10% discount book

Calming Upset Customers (50-Minute Series)

Beyond Customer Satisfaction to Customer Loyalty : The Key to Greater Profitability (Ama Management Briefing)

A Theory of Shopping

Buying a Home When You're Single

How to Collect Debts (and Still Keep Your Customers)

Profits of Death : An Insider Exposes the Death Care Industries

Money Troubles: Legal Strategies to Cope with Your Debts

Financing the American Dream : A Cultural History of Consumer Credit

Real Time : Preparing for the Age of the Never Satisfied Customer

How Much Is Enough? : The Consumer Society and the Future of the Earth (The Worldwatch Environmental Alert Series)

The Caterpillar Doesn't Know : How Personal Change Is Creating Organizational Change

1001 Ways to Save Money ... and Still Have a Dazzling Wedding

Pearl Buying Guide

Infopartnering : The Ultimate Strategy for Achieving Efficient Consumer Response (Executive Breakthrough)

Harness the Future: The 9 Keys to Emerging Consumer Behaviour

Y2K : A Reasoned Response to Mass Hysteria

Accounting for Tastes

The Overspent American : Upscaling, Downshifting, and the New Consumer

The Complete Idiot's Guide to Buying or Leasing a Car (Complete Idiot's Guide)

The Insider's Guide to Buying a New or Used Car (2nd Ed)


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