10% discount book
Fundamentals of Operations Management
The Blackwell Encyclopedic Dictionary of Operations Management
Improving Staff Productivity : Great Ideas to Increase Profits (Psi Successful Business Library)
Operations Management : The Basics (Basics of Business Series)
A World-Class Production System : Lessons of 20 Years in Pursuit of World Class
The Sayings of Shigeo Shingo : Key Strategies for Plant Improvement (Japanese Management)
Applied Process Design for Chemical and Petrochemical Plants
Operations Management : A Process Approach With Spreadsheets
Oee for Operators : Overall Equipment Effectiveness
Managing Services Marketing : Text and Readings (Dryden Press Series in Marketing)
The Kaizen Blitz: Accelerating Breakthroughs in Productivity and Performance
The Oliver Wight ABCD Checklist for Operational Excellence
Operations Research : Applications and Algorithms
We are in association with Amazon.com. These books are for sale at 10% discount. Click on the book title for more details.
Customer Service and Shipping
Amazon.com provides excellent customer service and a wide range of shipping options to both U.S. and worldwide customers.
Credit Card Security and Privacy
Amazon.com offers customers a safe option for Internet purchases: The Netscape Secure Commerce Server, which encrypts any information a customers types in. If customers prefer not to submit their payment on the Internet, they can phone or fax their credit card number to us, or pay by check.
Returns Policy
Our returns policy is simple.
Within 30 days of receipt of your order, you may return any of the following items for a full refund:
Please note that we can process returns and refunds only for items purchased from Amazon.com.
You can also cancel unshipped items.